Decades of Project Delivery Experience

InService.Ca Corporation provides Success Assurance by applying decades of IT project delivery experience to ensure that the project is successful – irrespective of the project type (e.g. an engineering release, a professional service project and/or a delivery of other customer commitments).

For the greatest benefit this service should begin with our involvement at the pre-Project phase.  It can also provide significant results when applied to projects midstream.

Our Approach

We assess the readiness of the recipient organization as well as the project teams readiness to deliver into that organization.  Included are confirmation of scope, participant roles and responsibilities, reporting structures, escalation processes and risk management strategies.

Our differentiator for success assurance is we provide account and customer relationship management ensuring that communications remain open at all times and everyone’s expectations are constantly and consistently in sync.

IT projects or product implementations are rarely delivered as originally specified and estimated.  Changes occur, schedules lengthen and requirements sometimes take on a life of their own.  Implementing the best project management practices aid in predicting and managing these inevitable changes.  But it’s the management of the account and those crucial customer relationships that ensure customer satisfaction.